The Public Record Retriever NetworkThe Public Record Retrieval Network (PRRN) is the largest trade organization representing professionals in the public record industry. With more than 500 members in 50 states that retrieve documents from local government agencies in over 2,000 counties nationwide, PRRN Members are recognized as the nation's leaders in local public record searching and document retrieval.
What is PRRN’s Mission?
Our mission is to promote development within the public document retrieval industry for -
1. Standards of professional conduct in local searching and document retrieval procedures
2. Improved marketing and sales practices
Who Is Eligible For Membership?
There are two levels of membership - Regular and Associate.
- Any firm eligible to be listed in the Record Retriever’s Section in The National Directory of Public Record Vendors is eligible for Regular Membership. Eligibility is open only to any firm or individual that physically goes to the county, court or other government agencies to search public records or retrieve documents. County Coverage is limited to only those counties serviced with FICA- employees.
- Associate Membership is open to those firms whose primary product is to provide public records and who adopt and promote the standards set forth in the PRRN Mission Statement and Code of professional Conduct. This includes firms eligible to be listed in the other two sections of The National Directory of Public Record Vendors. Essentially, Associate Members are public record database or gateway providers, public record distributors, or public record search firms that employ a correspondent network to obtain records.
Once you are a member, your continued membership depends on your maintaining the standards expressed in the Code of Professional Conduct and the Terms of Membership.
What are The Benefits of Membership?
Only PRRN Members. .
- ...receive the Public Record Retrieval Industry Standards Manual (PRRISM)
- ...are profiled at www.prrn.us and www.brbpub.com/prrn (Type of profile and placement depends on level of membership)
- ...are profiled in the CD-ROM product, Local Court & County Record Retrievers-Web.
- ...are profiled in the online subscription product, PRRS-Web.
- ...are highlighted in the print version of Local Court & County Record Retrievers.
- ...receive our newsletter, Sources, that features articles about how to increase your business and how to operate more efficiently.
- ...are invited to our conferences.
- ...can use the PRRN member logo in their advertising and promotional materials.
- ...receive the 10% discount on single book purchases from BRB Publications.
How Does My Firm Join PRRN?
Visit www.prrn.us/join.aspx
What are the Terms of Membership in PRRN?
PRRN is a service provided to the retrieval industry by BRB Publications, Inc. for the purpose of promoting standards in the industry. The principals of BRB, Carl Ernst and Michael Sankey, serve as the Directors of PRRN.
PRRN members agree to follow the highest standards of ethics and conduct in all their dealings with other members and with clients. These standards not only include those explicitly listed in the Code of Professional Conduct, but also include such matters as paying invoices to other firms in a timely fashion and not accepting projects which members are not competent to complete correctly or in a timely manner.
The members of PRRN may communicate with the Directors at any time, using the Retriever Satisfaction Survey or any other means, concerning problems or disputes with other members or with clients. The Directors may, at their sole discretion, use such information to inform members about such disputes, including but not limited to failure to pay invoices and failure to complete project on time or correctly. At the request of any member, the Directors may mediate disputes among members.
The Directors of PRRN may, at their sole discretion and without notice, cancel the membership of any member that, in their opinion has not met the spirit of these terms. Fees will not be returned upon cancellation of membership.
Members agree explicitly not to hold the Directors or any other members liable in any way for reporting or taking action on problems or disputes communicated to them in good faith.
What is the PRRN Code of Professional Conduct?
The Public Record Retriever Network (PRRN) Code consists of ten guidelines according to which each member of the Network conducts its business. The Competency Guidelines refer to each of the types of records a PRRN member is proficient in retrieving, as specified in The National Directory of Public Record Vendors.
Competency Guidelines
- We know where each type of local public record is maintained.
- We access these agencies regularly.
- We understand the contents of the documents we retrieve.
- We search records ourselves in those agencies that do not conduct searches for the public.
- We maintain good relationships with agency personnel.
Client Service Guidelines
The Client Service Guidelines refer to the way in which each member of PRRN is expected to serve its clients.
- We return calls promptly.
- We complete projects as promised.
- We explain our charges in advance.
- We will expedite results, on request.
- We will explain how agencies maintain their records, on request.
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